Covid-19

A Message to Device Pitstop Guests about the Coronavirus

Like so many of you, we have spent the last several days and weeks learning about the Coronavirus (COVID-19) and how it is impacting our world.

For Device Pitstop, that means understanding how it affects our employees, customers and communities, and then making the necessary adjustments to our work and operations.

We have one simple objective that guides us: keeping you and our employees safe. This has been at the center of our conversations every step of the way. With that in mind, we have made several moves in our business in response to the threat of the Coronavirus.

We are closely following the Centers for Disease Control’s (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus. We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick or are returning from an area of the world identified as posing a Coronavirus-related risk. Per CDC recommendations, we will ask employees who have traveled to such locations or have been exposed to others who have traveled to such locations to self-quarantine for 14 days.

When visiting Device Pitstop, expect that we will sanitize any inbound device prior to diagnosing, repairing, or purchasing from a customer. We will also be sanitizing all outbound devices such as repair pickups, and devices that we sell. We are actively increasing the frequency with which we are cleaning and sanitizing hard surfaces in our stores as well.

We will continue to refer to the Centers for Disease Control and Prevention, the World Health Organization and other public health agencies to determine the safest course of action for everyone who enters our stores.

Additional resources

We suggest following the CDC resources

Coronavirus Disease  CDC

Learn more about the symptoms associated with COVID-19

Mental Health and Coping during COVID-19 https://www.cdc.gov/coronavirus/2019-ncov/about/coping.html

People at Risk for Serious Illness from COVID-19 https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html