Frequently Asked Questions

If you have a broken screen on your iPhone you can get it repaired at Apple or a certified Apple repair shop or a locally-owned repair shop like Device Pitstop Phone Repair in Grandville, Michigan.  Device Pitstop fixes iPhone with high-quality repair parts.  They also provide faster service than Apple and most of the time and complete your repair within an hour or two.

Device Pitstop wipes the hard drive of every computer and device we buy or trade in. For trade-ins, we can transfer your music, pictures, documents, and important files to your newly purchased computer before we perform the data wipe on your old computer.

No. You can buy a computer, sell an existing computer or trade in your existing computer and upgrade to a newer model.

Yes.  We only buy working computers.

We prefer you bring your computer into our stores for a quick evaluation. Due to the many variables in assessing the value of your laptop, our technicians will need to physically inspect it. Within minutes, we will give you a cash value and a trade-in value.

A general rule of thumb is that you will receive a higher trade-in value than buy value. When you bring in your laptop, we will give you both the cash value and the trade-in value and you can decide what to do next.

The certified warranty includes coverage of all hardware. Software and batteries are not covered. Please contact your local Device Pitstop for full details.

No, we estimate cash value and trade-in value for your computer free of charge.

Device Pitstop’s skilled technicians will perform a full diagnostic to pinpoint the problem(s) with your computer. We charge a diagnostic fee ONLY if we have to open your computer to diagnostic it. Otherwise, your cost of service includes parts and labor.

We sell most price points of desktops, laptops, tablets and smartphones. We also diagnose and repair desktop computers.

Yes, we repair all makes and models of desktop computers.

Yes, we buy, sell, trade, repair and upgrade Apple computers as well as other PC brands including Acer Asus, Dell, HP, IBM, Samsung, Sony and Toshiba, and all other brands.

No, but if you see an item from our store on-line that you want.  Call us.  We can hold it for you.